KEY TAKEAWAYS
- Fix your Business Profile and listings before anything else.
- Give every core service its own page.
- Make reviews a weekly habit, not a campaign.
- Measure rankings across your whole service area.
1. Google Business Profile
- Profile is verified and you control the owner account.
- Primary category is the most specific match for your main service.
- Secondary categories cover only real services.
- Services and service areas are complete and accurate.
- Hours, holiday hours, phone and website link are correct.
- Business name matches your real-world name, with no added keywords.
- Real photos of your team, vehicles and work are added regularly.
- Common questions are answered in the Q&A section or on your website.
2. Website
- Each core service has its own page with a clear H1 and plain explanation.
- Areas you serve are described with real local detail, not copy-paste city pages.
- Name and contact details match your Business Profile.
- Pages load fast and work well on phones.
- Every page has a unique title and meta description.
- Pages link to related services and to your contact or booking page.
- Schema markup matches what's visible on the page.
3. Citations and listings
- Name, address or service area and phone are identical across major directories.
- Duplicate and outdated listings are removed or merged.
- Industry-specific directories and associations list your business.
- Bing Places and Apple Business Connect are claimed where eligible.
4. Reviews and reputation
- Every happy customer gets a review request with a direct link.
- Every review gets a reply within a few days.
- Replies never share private customer details.
- No incentives in exchange for positive reviews, and no fake reviews.
5. Tracking
- Google Search Console and Google Analytics are set up.
- Calls and form submissions are tracked by source.
- Map rankings are checked with a geo-grid across your service area.
- A monthly review compares rankings, calls and leads with the previous month.
Want help putting this into practice?
See our Free Local SEO Audit service: we'll run this checklist on your business and send the top fixes.