Free tool

Reply to any Google review in seconds

Not sure what to say to a review, especially a bad one? Pick the stars, add a name, and get a friendly reply you can copy, edit and post.

Good and bad reviewsEdit before you copyFree, no sign-up

Start now, it’s free

This tool writes a polite, professional reply to your Google reviews, so you never have to stare at a blank box again.

1Pick how many stars the review has
2Add the reviewer's name if you like
3Copy the reply and post it on Google

About the review

2. Your type of business

3. How should it sound?

Reviewer's first name (optional)

Your business name (optional)

Add more details (optional)

Your main service

Your city

Sign the reply as

Phone number for unhappy customers

Privacy mode (healthcare and home care)Keeps the reply from saying the person is your client or mentioning any care details. Turns on by itself for healthcare and home care.

Your replyYour reply (you can edit it)

Tip: you can type in the box to add a personal touch before copying.

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Simple rules for replying to reviews

Reply to every review, good and bad, within a day or two. People reading your reviews notice the replies too.
Keep it short and human. Use their first name, say thank you, and sign with your name.
Take problems offline. For a bad review, say sorry, don't argue, and give them a way to reach you directly.
Don't stuff in keywords. Mentioning your service or city once is fine. More than that looks like spam.

How to post your reply

Open your Google Business Profile (search your business name on Google while logged in), click Reviews, find the review and click Reply. Paste the reply, read it once more, and click Post.

Healthcare, home care and other private services

If you are a healthcare provider, home care agency, therapist or similar business, turn on privacy mode. It writes replies that thank the reviewer without saying they are your client or mentioning any care details. When in doubt, check with your compliance lead before posting.

FAQ

Questions people ask

Should I reply to bad Google reviews?

Yes. A calm, short reply that says sorry and offers a way to talk shows future customers you care. Never argue or share private details in public.

Can I ask a customer to change their review?

You can fix the problem and let them decide. Never offer money, discounts or gifts for changing or removing a review. Google and the FTC don't allow it.

What is privacy mode?

For healthcare, home care and similar businesses, even saying "thanks for choosing us" can confirm someone is a patient or client. Privacy mode writes replies that avoid this.

Is this tool using AI?

No. The replies come from templates our team wrote, put together instantly on your device. Always read the reply and make it personal before posting.

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