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Illustrative solution scenario · Multi-channel SMB

Business reporting dashboard for a growing SMB

A hypothetical two-location service business runs SEO, social, Meta Ads and a call line, but the owner pieces results together from five logins. This is an example of how we'd approach it, not a completed client project.

Hypothetical businessNo invented resultsApproach + measurement plan
IllustrativeSourcesProfile · ads · calls · CRMDefineShared definitionsDashboardLocation + channel viewsSummaryWeekly AI briefDecideMonday priorities
IllustrativeIllustrative solution scenario. The business is hypothetical, and no results are claimed.
Starting point

The situation

Numbers live in separate tools

Lead definitions differ by location

Monday meetings start with arguments about data

No view of which channel brings paying customers

Approach

How we would approach it

STEP 1

Define

Agree what counts as a lead, booking and customer.

STEP 2

Connect

Pull data from profiles, analytics, ads, calls and the CRM where access allows.

STEP 3

Design

Location and channel views with clear definitions.

STEP 4

Summarize

A weekly AI-written summary reviewed by a person at first.

Step five: Improve. Quarterly review of what the dashboard should answer next.

Measurement plan

How success would be measured

We define these before starting. We don't publish predicted numbers.

Leads and bookings by channel and locationTracked from day one; target set with the client
Ad spend vs booked workTracked from day one; target set with the client
Response timesTracked from day one; target set with the client
Weekly summary accuracyTracked from day one; target set with the client

Have a similar challenge?

We'll walk through how this approach would apply to your business.